In case of cancellations, an administration fee of € 50 will be charged at all times. In case of cancellation more than 1 month before the arrival date, only the administration costs will be charged. If canceled up to 14 days before arrival, 70% of the reservation will be charged in addition to the administrative costs. In case of cancellation within 14 days before arrival or in case of a no-show, 100% of the reservation will be charged in addition to the administrative costs. Although we do our very best to give you a nice holiday from start to finish, it may happen that you are not satisfied. We therefore offer you the possibility to submit your complaint via the online dispute resolution..